Transforming Product Discovery for Logistics Operations
A multilingual knowledge platform that empowered global teams with instant access to accurate product information.
The Challenge
A global logistics provider managed a catalog of 50,000+ equipment specifications, service offerings, and regulatory documents across 40 countries. Sales teams and operations staff struggled to find accurate information quickly, leading to quote errors and lost sales opportunities.
The Solution
Yattir Labs deployed a multilingual RAG-as-a-Service platform that indexed product catalogs, service documentation, and regulatory requirements. The system supports queries in 12 languages and provides contextually relevant answers with source citations. Integration with Salesforce enables sales reps to access information directly within their CRM workflow.
Technology Stack
Results & Impact
Client Testimonial
"Our sales team now has instant access to product information in any language. The system pays for itself many times over through faster sales cycles and fewer errors."
Timeline
10 weeks from pilot to global rollout